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Invisible Hats

Organizations are more than the sum of their parts. Too often, people underestimate the complexity of decision and how work actually gets done – there are more moving parts to a process than are documented. If you want to gain traction to move things along quicker, you need to start thinking about how everybody works together. In particular, you need to know how gets things done in your organization and by whom.

In this blog post, we'll discuss four different types of individuals who...

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